OUR MOST
Frequently Asked Questions
We understand that choosing the right breeder and finding the perfect companion can be a big decision. To assist you in making an informed choice, we’ve compiled a list of commonly asked questions about our breeding practices, our animals, and our commitment to providing a positive experience for both our clients and our puppies.
Can you give me a call?
Please make sure you have taken the time to look over our site and educate yourself. Once you have taken the time to do this, we will be happy to call and answer any further questions you might have.
How do you ensure the health of your puppies?
We prioritize the health of our puppies through vaccination and worming schedules and veterinary check-ups. Each puppy is raised in a clean and nurturing environment.
What kind of socialization do your puppies receive?
We start our puppies from birth with their socialization. We follow the Early Neurological Stimulation method to enrich their nervous system. As they mature the puppies are exposed to various socialization experiences, including interactions with larger dogs, cats, children, a variety of noises and different environments.
How can I reserve a puppy?
To reserve a puppy, please fill out our application and someone will get with you in 1-2 business days. A $300 deposit is required and reservations are made on a first-come, first-served basis.
Can I get references from previous puppy buyers?
Absolutely! We can provide you with references from families who have given our puppies new homes.
Do you offer a health guarantee for your puppies?
Quick Answer: Yes, we provide a 2 year health guarantee for our puppies. Long Answer:Please see our guarantee.
What type of support do you provide after we bring our puppy home?
We offer lifetime support / post-adoption help to assist with any questions or concerns you may have about your puppy.
How soon can I take my reserved puppy home?
By law our puppies may not leave until they are at least 8 weeks of age. Most of our puppies leave around 9-10 weeks of age due to their smaller size.
What type of food will my puppy be on?
Our puppies are raised on the high-quality, nutrient dense kibble of ProPlan. Our tiny puppies receive the Toy Breed puppy formula and our small puppies receive the ProPlan Chicken and Rice puppy formula.
What will my puppy come with/when will they be ready to leave?
Each puppy will go home with all health records (vaccination and de-worming schedule), microchip, toys that they have been used to playing with, a small bag of ProPlan Puppy food, a blanket with their sibling’s scent and a lifetime of support.
What is the total price?
Each of our breeds are priced differently. Please view our Nursery page for all current pricing. Our reservation fee (non-refundable) is $300 which is included in the final purchase price. All puppies picked up in Iowa will be charged a 7% sales tax, as required by law.
Where are you located?
We are located in the northwest corner of Iowa, near Rock Valley.
Are your puppies good with kids?
Yes! Our puppies are played with by our neighbor kids and our grandsons and make the absolute best family dogs.
Can I visit your facility and meet the puppies before placing a deposit or picking up our puppy?
We are open by appointment only. Our “facility” is part of our home. All of our puppies are raised here and cared for by our family. Our top priority is keeping our family and puppies safe and for the safety of our dogs and young puppies as well as our family, we do not allow tours of our home or whelping areas. Serious germs can be brought in on shoes and clothing and could quickly affect our pups in a very negative way. Therefore, we currently only allow visits from those who are wanting to pick out a puppy or are coming to pick up their puppy. When our adults and puppies leave their enclosures they go through an extensive bathing process in order not to bring anything back to the other dogs/puppies.
What type of ongoing support do you provide after placing a puppy?
We offer lifetime support to assist with any questions or concerns you may have.
What forms of payment do you take?
Venmo and Cash have no additional fees; PayPal and credit card are charged an additional 3.5% processing fee.
When should our new puppy visit our vet?
It’s important to schedule your puppy’s first vet visit within the first week (according to our guarantee) of bringing them home. This will help establish a good relationship with your vet in order to continue the puppy’s vaccination schedule and note any health concerns. Please let me know before picking your puppy up if you are unable to get an appointment in a timely manner so we can discuss options.